Notarisation Services

Your guide to understanding our notarisation services.

Introduction

Our founder was initially appointed as a notary public in 2023 for a two year period and subsequently re-appointed in 2025 for a further two year period. Malaysian notary publics may, amongst others, witness or attest to the signature of, or certify as a true copy, a document to be used outside Malaysia. Please contact us should you require any clarification on or wish to make an appointment for our notarisation services. Our notarisation services are subject to the general terms & conditions below.


General terms & conditions ("Terms") for notarisation services (“Services”)
Last updated: 9 March 2026

1.

Making an appointment

1.1
The Services are by appointment only and subject to our availability. Please make appointments with reasonable advance notice. We are unable to accommodate walk-ins or open-ended appointment slots.
1.2
At our discretion and subject to our availability, we may accept appointments with short notice or outside our ordinary office hours or during weekends or public holidays. Our ordinary office hours are 10am – 5pm on Mondays – Fridays (excluding public holidays).
1.3
If you need to reschedule or cancel an appointment, please notify us at least four (4) hours before the appointment or by such other deadline which we may otherwise specify. We reserve the right to charge a rescheduling or cancellation fee equivalent to the notarisation fees for late rescheduling or cancellation. Rescheduling is subject to our availability.
1.4
If you are running late, please do let us know as soon as possible. If you are late by more than ten (10) minutes, we reserve the right to cancel the appointment, grant an extension of time and/or charge a stand-by fee equivalent to the notarisation fees, which will be payable in addition to the notarisation fees.
1.5
We reserve the right to decline to provide the Services or cancel or reschedule an appointment at any time for any of the following reasons: (a) You breach or we believe you intend to breach or not comply with these Terms. (b) You furnish us with incorrect, inaccurate, incomplete or false information or documents. (c) Due to urgent, unavoidable or other special circumstances on our part.
2.

Preparing for the appointment

2.1
For certified true copies: Please bring originals in addition to the required copies. If the original is only available in electronic form please have them ready for our viewing on your device. We cannot certify a document as a true copy without sighting the original.
2.2
For witnessing of signatures: The signatory must be personally present and sign the document before us. Please do not pre-sign any documents. We are unable to act as witness if the person does not sign the document before us.
2.3
Please bring your original government issued photo ID which is valid / not expired i.e. IC (for Malaysian citizens and permanent residents) or passport (for foreign citizens who are not Malaysian permanent residents).
2.4
We are unable to assist with printing or photocopying. Please have all documents ready for notarisation.
3.

Fees and payment

3.1
Notarisation fees are prescribed by the relevant legislation and depend on various factors (including type of notarisation service required, whether a notarisation seal or certificate is required, number of signatories and whether a duplicate copy is required). We encourage you to provide us with complete and accurate information before the appointment so that we can provide you with a fee estimate.
3.2
Notarisation fees are subject to service tax (currently 8%) and disbursements (if any). We have ceased to absorb the service tax with effect from 26 August 2025.
3.3
We reserve the right to charge an additional attendance fee (AAF) for appointments with short notice or outside our ordinary office hours or during public holidays or weekends. The AAF will also apply to appointments initially made for our ordinary office hours which have been rescheduled with short notice or to outside our ordinary office hours or a public holiday or weekend.
3.4
We accept payment in cash in Ringgit Malaysia or by instant bank transfer (DuitNow) only. We are unable to accept other payment modes e.g. credit cards, cheques, e-wallet, cryptocurrency or cash in foreign currency. Payment is to be made during the appointment, but we reserve the right to require either a deposit or full payment before the appointment.
3.5
All amounts paid to us are non-refundable except where monies are paid in advance and we cancel the appointment other than due to your breach of these Terms.
4.

Miscellaneous

4.1
The Services are for specific purposes only i.e. certifying a document as a true copy or verifying the identity of the signatory. Accordingly, the Services do not include any other services, including but not limited to the following:
(a)
Assistance with translating or legalising any documents or advising on the specific requirements of the parties to whom you may be submitting the notarised documents. Please verify the requirements before seeking the Services. If you do have any special requests (e.g. notarial certificate or specific notarisation language), please do let us know with reasonable advance notice before the appointment (and not during the appointment). We will use reasonable efforts to assist where possible.
(b)
Advising on or assisting with any issues governed by any foreign laws (i.e. other than Malaysian law) or laws which are specifically applicable to Sabah or Sarawak. You should consult a lawyer in the relevant jurisdiction.
(c)
Advising on or assisting with any issues governed by Malaysian law (including but not limited to reviewing and advising on any documents), save and except where we are expressly engaged and additionally remunerated for the same.
4.2
Please rest assured that we are committed to providing the highest standards of service. Nonetheless we provide no assurance that documents notarised by us will be accepted by the relevant party.
4.3
We reserve the right to amend or replace these Terms in whole or in part at any time.

Contact Us

Address: B1507, Atria Sofo Suites, Jalan SS22/23 Damansara Jaya, 47400 Petaling Jaya, Selangor, Malaysia

Ordinary office hours: 10am – 5pm (Mondays – Fridays, excluding public holidays). By prior appointment only. No walk-ins.

Phone: Phone Number

Email: Email Address